App Degradation

Resolved

Degraded performance

Started about 3 years agoLasted about 2 hours

Affected

Mobile

iOS App

Android App

Video

Zoom for Healthcare

Secure Video Client

Updates

Resolved
October 04, 2021 at 8:48 PM
Resolved
October 04, 2021 at 8:48 PM
We just resolved the issue! 🥳 Should you still be experiencing difficulties, kindly refresh the page or get in touch with our support team for some assistance.
Monitoring
October 04, 2021 at 7:21 PM
Monitoring
October 04, 2021 at 7:21 PM
We implemented a fix and are currently monitoring the result. If you are still experiencing issues, please log out and reload the page.
Identified
October 04, 2021 at 6:57 PM
Identified
October 04, 2021 at 6:57 PM
We are currently investigating an isolated issue affecting the ability for some Canadian customers to login and access the OnCall platform. This can include not being able to login, or slow app loading times.

OnCall Health - App Degradation – Incident details